FAQs - Frequently Asked Questions
How do I view the files if I do not have Excel installed in my computer or laptop?
There are free programs you can download such as CSV viewer http://www.csvviewer.com/ that you can use to open CSV files
How do you create the Consumer Email Databases?
We developed a data extraction software with our programmers. All of the consumer emails are taken from that particular category in several ways. In some instances such as the student loans pack, they are inquiries made directly by students which we acquire from third party leads brokers. The lists are always fresh and highly responsive when paired with a competent ad campaign.
I have paid but I have not received my product yet!
After your payment is clear through Paypal you should receive a link to your database file within 24-48 hours usually. This is due to different time zones that we may be in. If you do not see the link within that time, please check your spam/junk folder. If still not there please contact us through our contact form or email and we will gladly send to you again.
If you have received the email link but lost it, feel free to let us know again and we will re-send the files to you.
What methods of payment do you accept?
What formats do the databases come in?
All database files are in CSV format. CSV files can be opened by excel as well as other programs. All custom made lists are in word format. There are samples on each product page. Consumer email lists can be either CSV or word format.
Do we customise leads and databases?
No, we do not customise databases. What you see here is what you get. Please browse our website for the various database options and decide on your purchase. Most of our country databases will contain more than 50-80 different industries / occupations that you can filter for in excel. This way, we keep the database costs as low as possible for our customers!
There are free programs you can download such as CSV viewer http://www.csvviewer.com/ that you can use to open CSV files
How do you create the Consumer Email Databases?
We developed a data extraction software with our programmers. All of the consumer emails are taken from that particular category in several ways. In some instances such as the student loans pack, they are inquiries made directly by students which we acquire from third party leads brokers. The lists are always fresh and highly responsive when paired with a competent ad campaign.
I have paid but I have not received my product yet!
After your payment is clear through Paypal you should receive a link to your database file within 24-48 hours usually. This is due to different time zones that we may be in. If you do not see the link within that time, please check your spam/junk folder. If still not there please contact us through our contact form or email and we will gladly send to you again.
If you have received the email link but lost it, feel free to let us know again and we will re-send the files to you.
What methods of payment do you accept?
- Paypal
- All major credit cards such as VISA, Mastercard and AMEX
What formats do the databases come in?
All database files are in CSV format. CSV files can be opened by excel as well as other programs. All custom made lists are in word format. There are samples on each product page. Consumer email lists can be either CSV or word format.
Do we customise leads and databases?
No, we do not customise databases. What you see here is what you get. Please browse our website for the various database options and decide on your purchase. Most of our country databases will contain more than 50-80 different industries / occupations that you can filter for in excel. This way, we keep the database costs as low as possible for our customers!
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Emailcheap is always looking to buy leads!
Are you a company that has a Opt in list of subscribers or buyers? We are always looking to purchase lists. Our requirements are:
Please contact us for more information [email protected] |